buy custom Employee Handbook essay

buy custom Employee Handbook essay It is becoming increasingly important for organizations to have an employee handbook. Not only it addresses the general rules and guidelines which are applicable to all the employees present in the organization, it is actually helps the employees against law suits and gives them legal protection. The presence of a handbook is a benefit for the employer as well as the employee (HRSentry, 2010) An employee handbook outlines the policies, procedures and general guidelines of an organization. For any relationship, effective communication plays an important role. In case of the employee and employer relationship, this handbook acts as a mode of communication outlining the expectations of the employer and his guidelines which he wants to be followed. In order to make this relationship work, the employee has to follow these guidelines and rules and act according to the policies mentioned in this handbook. It gives an opportunity to both the employer and employee. The employee has an opportunity to know his organization and employer in a better way and the employer are able to develop a connection between himself and his employee. An employee handbook however, does not lay down the policies and standard operating procedures, rather gives a general outline or a general philosophy behind the current policies and standards. It also answers several questions which en employee might h ave for example: To whom should I report a problem? What if I have a conflict with someone? Whom should I report to? What is the attendance policy? What is a work week? These are general questions which employees might have but would not know whom to go to. Therefore, a handbook solves this problem by giving the employees a way of communicating with their employers (Morrissey, 2010). The detail present in an employee handbook is dependent on the complexity of the organization and what it wants to include in its handbook. The mission, size and location of the organization might also affect the contents of the handbook. However, as mentioned above that the employer should consider it as an opportunity to present his organization in a positive light and communicate with the employees, the employers tend to present many things which might be beneficial for the employees in the future. Organizations include statements for anti discrimination policies, equal employment policies and harassment policies. The explanations of these policies and whom to report to in such an instant are given. More complex organizations might also include family and medical leave acts or statutes concerning health insurance. Below are a few important things which an employee handbook might cover: Absences Military Service Attendance Payroll Attire Requirements Performance Review Breaks Personal Time Off Communication Policy Probationary Period Confidentiality Resignation Continuation Of Medical Benefits p>Retirement Plans Dismissal Safety And Accident Rules Dress Code Salary Paid Employees Drugs And Alcohol Separation From Employment Employment Classification Sexual Harassment Equal Opportunity Sick Leave Exit Interview Smoking Family Medical Leave Act Substance Abuse Health And Life Insurance Termination Holidays Time Off Hourly Paid Employees/Overtime Use Of Company Computers Immigration Law Compliance Use Of Company Property Jury Duty Workman's Compensation Layoff And Recall Vacations Lunch Periods Maternity Leave and more. An employee handbook is actually aimed to protect the employees from any kind of pitfall of mishap. Any promises made in the employee handbook re to be followed by the employer. If the employer is unable to provide a handbook, the employees might not know the general guidelines or behavior he should exhibit in the workplace. For example; In Arizona an employee had a law suit against the employer. This law suit was placed due to severance by the employer. However, the employee did not read the handbook and therefore was unaware of many general guidelines which the employer wanted all the employees to follow. One of such rule was the prohibition of using companys computers for personal mails. Moreover the handbook also stated that the employer at any time might access the computer and has the complete right to see any information present on the computer as this computer is for business use and not for personal use. The employee was constantly communicating with his lawyer about the law suit via the computer present in his office without any knowledge about this prohibition against persona use of computers. The employer who accessed the computer found out what the employee was up to and therefore the employee then had to drop his lawsuit, as he was himself doing something wrong. Had the employee read the employee handbook and had known that it was unlawful to use companys computers for personal use; he could have mailed his lawyer form elsewhere and therefore would have been able to get justice. However as he was doing something wrong himself, he was not able to do anything about the employer (DiLorenzo, 2010) The above example reflects the importance of the presence of an employee handbook but most importantly the importance of reading and understanding this handbook. Many employees think that the handbook is actually made to help the organization avoid lawsuits if it does anything wrong. The employer can merely fir anyone without any reason and would not be sued as it was in his policy. However this is not so, the employee handbook is actually for the bennefit of the employee more than the benefit of the employer. A employer has to follow various state and government rules and regulations before printing any rules of his own. The employer cannot say that he does not hire black people because that would be discriminatory and hence against eh anti-discrimination laws of the government. Therefore, the employer actually ahs to follow many guidelines of the government before putting any policies and making any generalized rules for his employees. The employee on the other hand has full benefi t of this handbook. For example; if an employer does not give a paid funeral leave, however it has been mentioned in his handbook that a funeral is something which is difficult for an employee to miss therefore the organization will give full paid funeral leave, this employee can then sue the company. However, this is only possible if the employee has read the employee handbook clearly because there are certain things which might affect this rule. For example; a funeral leave is only available if the relative is a close one, for a very distant relatives funeral the employee might get a leave however might not get full pay. SO there are various complications too and it is only after reading an employee handbook that employee will be able to understand the general rules, guidelines presented by the organization. The employee can also place a lawsuit if the employer is unable to follow his own policies presented in the employee handbook. In one case according to Farell (2008), an employer had a very descriptive and effective handbook; however when an employee filed a sexual harassment complaint against another employee, the manager was not able to conduct a proper investigation. The employer did not know about this as he himself did not investigate whether proper steps had been taken to ensure that the employee was satisfied and correct action has been taken. The employee then took the employer to court, where the judge considered it as an indifferent attitude and ordered employer to pay a hefty amount to the employee as a compensation for what he went through in his organization. Hence it can be seen that when if the handbook is present, it is essential for both the parties to read and make sure that they understand every aspect of the policies and guidelines presented in the handbook. As per the United States equal employment opportunity commission in 2005 various companies had to pay a sum of almost $378 million in order to compensate for various lawsuits which the employees placed against their employers. According to EEOC in 2007 it had received a total of 87,792 complaints from employees against their employers (David, 2008) On the other hand, an employee handbook also saves an employee from lawsuits which he might be subjected to. If an employee has read the employee handbook properly, he will know his rights and will know whatever he is doing in the organization is right. He will act as per the guidelines and neither the employer nor any customer can sue him for doing anything wrong. There has been much increase in the number of lawsuits filed against employers and employees both, due to this miscommunication between both parties. Moreover, negligence, indifference and merely skimming through the report affect the understanding of organizational policies. Buy custom Employee Handbook essay

The Diplomatic Views of Benjamin Franklin Essay

The Diplomatic Views of Benjamin Franklin - Essay Example It was important according to Benjamin Franklin to have virtues that remind you of your humanity and help you carry out your civic duty. He was known for being proud and humility was a virtue he worked on attaining. Humor was considered by Benjamin Franklin to be important especially for one in a position like himself, having to make important decisions that affect both the individual and the society. Humility would in his opinion bridge the gap between those in power, that is the politicians and the general public. Benjamin Franklin sought to express this virtue openly to demonstrate its effect on private citizens much to the objection of other elected officials. Our opinions are not in our own power, they are formed and governed much by circumstances, that are often inexplicable as they are unstable. This was a comment made by Benjamin Franklin in a letter to his son after the revolution. Thus he stresses the importance of the citizen and formulation of laws that are passed by the government and the role they play in making sure elected officials act in accordance with law for the good of the country. Armed with the knowledge that those in public office do not necessarily act in the best interest of the community as evidenced today, Benjamin Franklin's vision was to empower the everyday man with the freedom to voice opinions. As most regular folks assume, the government does not usually have the best interests of the general public at heart. Today's society feels an increase in national insecurity, due to recent events.

Customer is always right Essay Example | Topics and Well Written Essays - 4000 words

Customer is always right - Essay Example Business pressure has increased over the years, "and there was no alternative for the boss but to start letting go of some of his workload and his requirement to do all of the thinking".1 Furthermore, the owner of company had to purchase technologies to stay ahead . As the result, staying ahead forced him to concentrate on sales and customer service, and the information regarding technologies he employs partially lost its importance in the boss's minds. But the modern customers are becoming quite inquisitive and frequently need thorough information about the product, so many companies are running 'clarifying policy' to explain to customer the main technologies used. Company executives arrange presentations and press conferences to introduce a new product or a new strategy of the organization. The rapidly-growing Craters & Freighters franchisees view customers as the key to their success. "In the three years since they took over the Dallas Craters & Freighters franchise, Tony Alleman, Choyet Terro and Don Theriot were named Rookies of the Year and recognized for having the fewest claims and largest sector growth within their franchise's system. This year, Alleman, Terro and Theriot, ages 39, 40 and 38, respectively, continue their winning streak. They were singled out for the 2003 All Star Award, based primarily on how well franchisees run a business".3 The main priority of their business is dealing with customers - this, probably is a secret of their growth. The franchisees work in several directions to show to a customer that he receives the best service. "When a customer calls for a quote, our policy is to get back to that customer within 20, 25 minutes," Theriot says, "Our response time, our attention to detail, making sure the paperwork is correct ... the employees understand all this needs to be done."4 Based on their different work expirience, each partner manages a certain part of the business--Alleman handles production, Terro oversees finance and Theriot is responsible for sales, so it allows them to share the responsibility. Those perspectives are useful in crafting work policies, including those relating to customer service. Theriot says that they get together and discuss the major decisions in order to run an honest discussion and to make a decision, which is suitable for everyone.Yet not a single company can work without any problems. If something goes wrong, the franchisees ensure customers' concerns are addressed, via a low-tech solution. The customer always deals with a living person, not with a voice mail, as it makes him sure that his complaint will be examined carefully. Each problem is addressed immediately; as a result the customer sees feedback and attention to his opinion - whatever it is.Customers have taken notice of these initiatives. The

Is Total Quality Management Enough For Competitive Advantage Research Paper - 2

Is Total Quality Management Enough For Competitive Advantage - Research Paper Example And TQM is one of the responses developed. However, currently, there are some concerns regarding its viability. As such, this paper intends to address the question Is Total Quality Management enough for competitive advantage? In lieu of this, the aims of this paper are to provide ample literature that will reinforce and attest to the positive aspects of TQM and at the same time explain its ramifications in the business context. And more importantly, to gain insight regarding TQM and competitive advantage. In order to achieve these aims, in this research, historical or library research has been undertaken together with a qualitative interview of actual practitioners of TQM. In the library research undertaken, numerous secondary data that are made available and are deemed significant in attaining a clearer and better understanding of TQM and its positive aspects are utilised for the literature review. Together with the literature review, primary research has also been undertaken to get first-hand information regarding TQM from the scholars and actual practitioners of the field. The collection of primary data is significant as it pertains to the actual experience of people who are actually adapting and using TQM in their respective companies. Through the research study, it has been found out that TQM is undeniably advantageous to corporations or organisations that employ it. Several advantages have been found out in the course of the research. A significant finding is a hesitance among the interviewed practitioners of TQM when asked whether TQM is enough to attain competitive advantage. It can be claimed that the aims of this paper have been achieved and that the limitations posed by this paper open new avenues for further research. Globalisation is a contemporary phenomenon known only within the last fifty years (Soros, 2002).

Its Time to End Pet Misery Year 11 Draft Essay Example for Free

Its Time to End Pet Misery Year 11 Draft Essay In the opinion piece ‘Let’s End Pet Misery’, featured in the Herald Sun on the 21st of July 2009, writer Susie O’Brien responds to the issue of animal cruelty in Victoria. In an outraged tone, the writer pleads with pet lovers and everyone else alike to support a new bill that aims to make animal desexing compulsory, reducing the rates of unwanted offspring and acts of animal cruelty committed against these animals. The writer begins her argument with the use of alliteration paired with a cliche. â€Å"A single stroke of the pen can save †¦ pets from a short life of misery. † The alliteration of the two words ‘single’ and ‘stroke’ draws more focus to the cliche; ‘a single stroke of a pen’. This emphasises how easily the problem could be solved, angering the reader due to the little that has been done to solve the problem. This technique also works to instil guilt within the reader, making it more likely for them to take action in assisting the cause, thereby supporting the writer’s contention to support the compulsory desexing of pets. One technique the writer uses is a frightening statistic that has been juxtaposed in a larger text. â€Å"In Victoria alone, 300 dogs are put down every day. That’s †¦ more than 100,000 a year. † This unbelievably shocking statistic is a perfect technique to support the writer’s contention. It is able to appeal to the fear and concern of pet lovers and all other citizens alike. This statistic works very well to draw the reader’s attention, due to its intelligent position just below the heading, and works to ‘recruit’ more people to the cause, as most would be unable to stop reading after being confronted with such a statistic. Additionally, it would inspire more people to support the writer’s contention and take action to stop all this death. One of the writer’s strongest persuasive technique is the use of a widely known anecdote paired with strong, emotive language. â€Å"In a devastating attack, someone †¦ hacked off his ears and tail and then left him to die in pain. † Through the use of the well-known story about Buckley, an eight week old Victorian puppy, the writer’s argument is strengthened in the eyes of many readers, as a majority of them would have heard of the story, and resented the horrific act of animal cruelty. Her argument is again reinforced by several instances of colourful language. Phrases like ‘hacked off’ and ‘die in pain’ don’t exaggerate the malevolence of the crime, but instead work to give the reader a clearer image of the vile act. This then makes the reader feel more strongly about the issue, making it more likely they do something about it. The strong use of visual media paired with the article is successful in giving the story an even greater effect; working as the figurative ‘icing’ on the argument. The largest image; that revealing the extent of Buckley’s shocking injuries, is a perfect accompaniment to the text, giving the reader a true idea of the result of his terrible wounds. Additionally, the images of pets behind bars, with their innocent eyes, and somewhat fearful expression makes the reader compare them to prisoners whom have been wrongly accused; forced to live a life of confinement for another’s crimes. These elements make readers wish to take action; ending the injustice, and is effective in supporting the writer’s contention. The opinion piece, â€Å"Let’s End Pet Misery,† is effective in persuading readers to support the author’s pledge to introduce a law making the desexing of pets compulsory. Whilst using a highly angered tone, the writer uses alliteration in conjunction with a cliche to give readers a greater idea of how appalling the government’s inaction is. The writer also shocks her readers through the use of an alarming statistic, revealing the true magnitude of the deaths of unwanted animals. Furthermore, the use of a terrifying anecdote used together with colourful language, as well as the images in the piece alert readers to the severity of the situation and appeal to one’s empathy, ultimately encouraging us to share an equally outraged view.

ADHD Impact on family Essay -- essays research papers fc

The Impact on the Family After reading the articles Driven to Distraction and Lost in Translation, both from Today’s Parent magazine, I have learned many new things. I learned that it is sometimes not very easy to pick out a child with ADHD, even if it is your own child. It could take years to discover that a child has ADHD. It can be easily detected once the child has entered elementary school. One of the signs of ADHD is falling behind in school, or acting up and not being able to pay attention for long periods of time. This causes frustration for the child, the parents, teachers and the other students in the classroom. It is difficult for parents because they do not want to believe that their child has a disability. It is even harder for the child because they are the ones that have to deal with the name calling, being held back a grade or two and just knowing that they are different. The issue of being different for a child living with ADHD is very stressful and could make the child not want to le arn new things or pay attention in school. They just give up on trying to learn. From these articles I have also learned that it is easier to pick out boys with ADHD than it is with girls. This is because the boys are generally more active, restless and known for impulsiveness. Girls with ADHD are normally up and down in regards to their grades. One day she will get zeros and the next will be perfects on the same assignments. The attention level that boys show tends to be the...

Beowulf Papers -- English Literature Heroes Essays

Beowulf Papers A hero is a man of courage and ability who is admired for his brave deeds and noble qualities. A hero is a person who does not come along very often in any time period. He is a special person, who is a step above the average person in the way that he handles any situation that may arise. This statement is very true for the time of Anglo-Saxon culture and literature. A hero was like a god and was put on a pedestal far above the others. A hero brought peace to situations that were deemed impossible and brought joy to many people. In the poem Beowulf, there is a great example of what a hero is about in this time. Beowulf is the great warrior of the Geats and he will do anything necessary to keep peace and to make a better life for his people. That is why he is described as, "The mildest of men and the gentlest, kindest to his people, and most eager for fame" (Norton, 68). Beowulf leads the Geats for fifty years of happiness and prosperity and in turn, made a name for himself that will be remembered for centuries to come. A hero always fights to win but it not unfair in battle. For example, Beowulf could have fought Grendel with a sword and made the battle much easier for himself because Grendel, "In his recklessness cares not for weapons" (Norton, 32). Beowulf would rather have a fair battle so he uses his special strength, courage and ability and he wins, like a hero does. A hero also performs tasks that are deemed impossible for others. If an average warrior gets caught in a monsters' grip, it is all over for him. Beowulf, on the other hand, has dealt with this before, and he deals with it in the battle against Grendel's mother. For example, "She groped toward him, took the warrior in her aw... ... when used properly, they can help turn a literary work from ordinary to extraordinary. Bibliography *Abrams, M.H., ed., et al. The Norton Anthology of English Literature. Sixth Edition. Vol.I. New York: W.W. Norton & Company, 1993. *Blakelock, Jane. Online. Internet. 03/16/99. "Geoffrey Chaucer, Canterbury Tales, The Wife of Bath". Available http://www.media.wright.edu/studorgs/english20403/chaucer.html. *Geoffrey Chaucer. Online. Internet. 03/16/99. Available http://csc.calpoly.edu/~ercarlso/essays/Geoffrey Chaucer.html. *Jokinen, Anniina. Online. Internet. 03/16/99. "Geoffrey Chaucer (Ca. 1343-1400)". http://www.luminarium.org/medlit/chaucer.html. *Jones, Sam. Online. Internet. 03/16/99. "The Litrix Reading Room". Available http://www.litrix.com. *Skill, Elaine Strong. Cliffs Notes on Beowulf. Lincoln: Cliffs Notes Incorporated, 1990.